No one supports you like CoCredo. With our award winning team here to give you all the help and support you need, your business is in safe hands. Our customer support team will go out of their way to help you by phone or email.
Dan joined CoCredo in 2003 and took over complete ownership in 2015. He loves working with an amazing group of people who he considers to be part of his extended family and works with some great customers, suppliers and partners. He believes in having a lot of fun whilst working hard every day. As you may have experienced…Dan likes to talk...he’d much rather speak to someone than read an email or letter. When he says “I need 5 minutes of your time” …. That normally means 20!!
Mike has been our Technical Director since 2014 and worked as a contractor, as a programmer and a systems developer, working with CoCredo for 10 years prior to that. Mike knows the business inside out and is the brains behind our website and amazing systems. Mike enjoys a wide range of different challenges that he faces every day as, in his words, ‘it keeps life entertaining!’ Mike loves his peace and quiet, hence why he doesn’t work in the office – instead he works from his home in Cornwall!
David joined CoCredo back in 2015 as our Sales Manager. His background is in Customer Operations in Geological software. His responsibilities are to ensure that the team have all the tools and support they need to achieve their goals. He likes the fact that every day at CoCredo is different and that he can see the contribution that he makes to the team. In his spare time, David helps to coach the local junior rugby team and is also partial to telling a lot of dad jokes!!
Jo is our Partner Manager and has worked at CoCredo since 2009. She loves the people here first and foremost and enjoys interacting with the customers, helping them find the best solution for their business and creating bespoke quotes. She also enjoys the customer service aspect of account managing. Jo loves a natter and a bit of banter, she is the person people go to if they need someone to talk to. She’s also delivered 9 babies!!
Rachel is our newest recruit and joined us in October 2019. She previously worked in the travel industry for 25 years, with her last job being Groups Co-Ordinator for a tour operator. In this role she managed group bookings, from liaising and planning the itinerary right through the process until they travelled. She also dealt with anything that could arise during their trip and any aftercare required. At CoCredo Rachel will be working in a dual role as Partner Manager and Accounts Manager and she is very much looking forward to building long standing relationships with her customers. Outside of work Rachel enjoys spending time with her family and friends. She also loves travelling and has been lucky enough to have travelled to some of the most beautiful places in the world through her work and with family.
Coming from a role in Telecommunications as a Customer Service Representative, Gemma joined the CoCredo team in April 2016. Her role as Customer Service Administrator gives her the chance to work closely with our customers and help them with any queries they may have, plus she enjoys working with a great team. Gemma is known in the office for her love of Westlife. Her mouse mat even pays homage to the Irish boyband. (No one tell her they’ve spilt up!!)
Emma joined CoCredo in April 2016 as a Customer Service Advisor assisting our customers with any queries they may be facing. Coming from the travel industry she has travelled the world whilst working as an Airhostess for Emirates and Thomas Cook. She loves that the team at CoCredo feel like her friends rather than colleagues, which makes coming to work a lot more enjoyable!
Natalie started at CoCredo in February 2019. She previously worked in a management role at a Maths and English tuition centre. Here at CoCredo she will be working as a Customer Service Administrator and will be liaising with our customers daily and carrying out administrative duties to assist the team. She is looking forward to learning more about UK, International and Dual Credit Reports. In her spare time, Natalie loves to sing and hopes to set up her very own recording booth at home so she can produce her own music!
Lisa has been at CoCredo since October 2011 and came from the PR industry working as an Office Manager. She was also a beauty therapist before that. Working as a Corporate Account Manager Lisa enjoys building good relationships with her customers and looking after them. Lisa is known in the office for her amazing organisational skills, pretty nails and creative drawing!
Louise joined the CoCredo team in November 2014. She previously worked for a family-run estate agents as a Senior Negotiator. Louise thrives on looking after her customers, to ensure all their requirements and needs are met and help them protect/prevent their company from any bad debt. She also plays a role in the growth of the business. Louise is known in the office for her falling over skills. She once walked into the office and fell down the step making a dramatic entrance that will never be topped!!
Josh started with CoCredo in May 2017. He previously worked in Customer Service with a hint of recruitment thrown in for good measure! He has joined the team in as a Corporate Account Manager and is enjoying the CoCredo family vibe in the office. He loves the fact that there is never a dull moment and that he is constantly learning something new. Josh apparently makes a mean banana cake…something we are still waiting to try!
Michelle recently joined us in the role of Corporate Account Manager - helping customers to find the best solutions for their business. She is looking forward to working with the great team at CoCredo and feeling part of the family. Her background is in account management, sales, and customer services within the pharmaceutical and healthcare industry. Outside of work Michelle enjoys going to Zumba, swimming and loves shopping especially for bags and shoes! She is trained as a Beauty Therapist but didn’t pursue it as a career. It is handy for when friends and family would like a pedicure though!
Jane started in May 2017 as the Marketing Manager. She has worked in Marketing and PR for over 15 years in various sectors including technology, hotels and education. She loves the friendly office environment and her varied role. Jane enjoys spending her weekends with her family and friends and loves holidays in the UK and abroad. She is a keen baker and likes making cakes, although she hates going to the gym to burn them off!!
Saskia joined CoCredo in January 2015. Her background is in Finance, mainly Property Development. Her job involves all things financial from invoices, collecting payments, managing accounts and credit control – in fact, we’d be lost without her! One of the most rewarding parts of the job for Saskia “…is when money comes in that I have been chasing, sad I know!!” Her passion is holidays and accounts for her all year round tan! She loves to pop into the office when she’s not away!!
Andrius joined CoCredo from the recruitment sector where he worked as a web developer. He has come on board as a ColdFusion Developer, helping our Technical Director to develop the features and functions of our website. Andrius is hoping to make a positive impact on the products and services on offer to our clients, as well as to the overall efficiency and strength of the business. At home, he loves to play the guitar, 'though after many years I am still learning to play it!' In his teens he was a champion of Lithuania in discus throwing... we're impressed!!
Dylan works in a part-time capacity as a data analyst for CoCredo, which keeps him busy. He carries out research collating information for our customers regarding their clients, making sure they receive the correct data through our website. Dylan is hoping that this experience will help assist his degree for the future. In his spare time, Dylan enjoys playing golf, gaming and is a big music lover. He also makes a mean chocolate brownie, which we have been lucky enough to try!