Small Business Commissioner, Paul Uppal has set up a new website to make it easier for small business owners to resolve their late payment disputes. It is hoped that this website will assist companies and help to change payment practices across the board.
Margot James, Small Business Minister, has said that if small businesses were paid on time, it could deliver an annual £2.5 billion boost to the UK economy, which shows the scale of this problem in the UK.
The Commissioner’s website is a complaint handling service, which also guides businesses on how to deal with unfair and late payments by ‘checking, chasing and choosing.’ According to the Small Business Commissioner:
If you believe lodging a dispute with the Small Business Commissioner is your next step, you can do so if you have fewer than 50 employees, and you are complaining about a customer that has more than 50 employees and an office in the UK.
The Small Business Commissioner will consider disputes regarding payments that are from the previous 12 months and that you’ve tried to resolve already, but there are some exceptions.
To see whether you have an eligible complaint visit: https://www.smallbusinesscommissioner.gov.uk/deal-with-an-unpaid-invoice/get-advice/complain-to-the-small-business-commissioner/
When lodging a complaint with the Small Business Commissioner you’ll get an automatic reply, and if the Small Business Commissioner takes on your complaint, you’ll be assigned a caseworker.
If you are currently owed money, CoCredo can help you to get the ball rolling to resolve your dispute. We work with a number of leading debt recovery firms whereby we can send out a Letter Before Action (LBA), which is a formal and legal document. Please call us on 01494 790600 to discuss this further.
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