Our brand new DUAL Reporting Service promises to make the lives of customers (including those who currently use multiple providers) considerably easier. The first of its kind, this service is looking to take the credit industry by storm.
To enable us to offer this premium service we have added an additional leading data supplier to our portfolio. This means that customers will now be able to view the best data from both suppliers alongside each other in one report, gaining a more detailed overview of a company and combining the ‘best bits’ of both. The reports will have the same look and feel as our current reports but customers will now be able to view two providers' opinions and perspectives.
From our research we have found that a growing number of people use multiple reports when credit checking companies to gain a wider understanding of a business and to give customers more peace of mind. However, it can become very costly and time-consuming logging into different systems and comparing credit reports that are in different formats. Our new DUAL Report aims to take away this stress and expense and will save our customers time by only needing to look at one report. They will also have the benefit of having our Customer Services Team on hand to discuss queries on both sets of data in one phone call rather than having to make two phone calls.
This is what some of our customers have said about the Dual Report:
Paula Clark, Team Leader Agency Credit Control at Bauer Media
“CoCredo’s Dual Report now allows us to have the option to re-visit previous marginal decisions to see whether we would now possibly approve them for credit. The systems are very easy to use, very user friendly and extremely easy to navigate.”
Sheena Purcell at Festo, Credit Control Manager
“We have been enjoying the benefit of Dual Reports for some months now. When credit checking, our default report is level 3 for new customers, in the majority of situations this is adequate for setting up credit accounts. We keep a record of the recommended limit via monitoring, when customers are exceeding this or wish to spend more we run a Dual Report. Having the two different perspectives gives us the confidence to make a speedy decision on future spending and in a lot of cases helps to extend credit further where we may not have in the past. Happy customers and extra sales.
It has also helped when looking at larger spend accounts with my Senior Management Team here at Festo – having two opinions instead of one is a major advantage.”
The benefits of the new DUAL Reporting system are:
If you would like to be one of the first companies to try out the DUAL Report, please contact our Customer Service team on 01494 790600 and we can set up a Trial for you with 2 FREE DUAL Reports on a registered company within the UK.